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Guest Experience Agent – Front Desk

Job in Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listing for: Crystalbrook Collection
Full Time position
Listed on 2025-12-20
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below
Location: Newcastle upon Tyne

A hospitality group in Newcastle upon Tyne is seeking a Guest Services team member to ensure exceptional guest experiences. Key responsibilities include efficiently checking in and out guests, resolving queries, and coordinating with departments for room preparations. The ideal candidate should have prior guest service experience and be computer proficient. Attractive benefits include workplace flexibility and discounts across venues, providing a supportive and diverse environment for personal development.
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