List Officer

The Newcastle upon Tyne Hospitals NHS Foundation Trust

The closing date is 28 January 2026

The role involves working within the Ophthalmology Waiting List team, assisting with the admission of patients to the waiting list for surgery, associated with all specialities within Ophthalmology, including cataract surgery. The role involves helping to manage the admissions of patients to maximise theatre use according to the instructions of the consultants and their respective teams. Organising of waiting lists to ensure that maximum waiting time targets are met whilst patient choice is not compromised.

Reporting to the senior waiting list co-ordinator.

• Working within the Ophthalmology waiting list office, which currently consists of six full and part time staff, managing lists for 50+ clinical staff. Dealing with day to day queries from patients/consultants.
• Keeping track of waiting times to ensure that patients receive their treatment in a timely manner.
• Working on a daily basis adding patients to the waiting lists, phoning patients to book their surgery dates.

NO AGENCIES PLEASE

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

• Royal Victoria Infirmary (RVI)
• Freeman Hospital
• Newcastle Dental Hospital
• Newcastle Fertility Centre
• Northern Centre for Cancer Care, North Cumbria
• Northern Genetics Service

These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.

We also have offices at Regent Point in Gosforth and community sites.

Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.

For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit:
Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust

• Support the Admissions and Out Patients Manager to ensure a systematic approach for delivering the NHS Plan commitments for access to elective and day case surgery.
• Manage the admissions to maximise theatre use according to the wishes of the Consultant and their team.
• Organise waiting lists to ensure that maximum waiting time targets are met whilst Patient Choice is not compromised.

• Excellent organisational skills
• Outstanding communication and interpersonal skills
• Ability to prioritise workload
• High level of accuracy

• Previous PAS experience
• Previous work experience within the NHS
• Previous experience in waiting list management

• NVQ Level 3 or equivalent qualification / knowledge / experience
• ECDL computer qualification or equivalent

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The Newcastle upon Tyne Hospitals NHS Foundation Trust