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Service Leader Level 3 - Gosforth upon Tyne

Job in Newcastle, Tyne and Wear, SY7, England, UK
Listing for: Community Integrated Care
Full Time, Part Time position
Listed on 2026-01-28
Job specializations:
  • Healthcare
    Healthcare Nursing, Community Health
Salary/Wage Range or Industry Benchmark: 34102 - 35694 GBP Yearly GBP 34102.00 35694.00 YEAR
Job Description & How to Apply Below

Overview

Community Integrated Care is currently seeking a dedicated and compassionate health and social care professional with experience of Complex Care services for a Service Leader based in Gosforth, Newcastle upon Tyne.

Benefits & USP’s
  • Salary from £34,102 - £35,694 (Depending on experience)
  • Work doing the things you enjoy, meaning work never feels like work
  • Work for a multi award-winning Charity that reinvests all profits into the people we support, our workforce and local communities
  • Managed by supportive senior leaders
  • 33 Days annual leave inclusive of statutory bank holidays (full time; part time pro-rata)
  • Pension Scheme
  • No uniform - casual dress
  • Flexible Working Hours & Shift patterns
  • DBS / PVG paid
  • Shopping Discounts Scheme
  • Ongoing continued professional development and progression opportunities
  • Recommend a Friend Bonus scheme
  • Financial Hardship Fund
  • Investment in your wellbeing

Community Integrated Care is one of the UK’s largest health and social care charities. We work hard to enrich the lives of people with many different care needs. It’s exciting and rewarding work, and we’re full of pride and passion for what we do.

Since the early days, we’ve grown to provide many innovative and bespoke care services to thousands of people across England and Scotland. We want to provide support based on the principles of choice, dignity and respect. This resonates in our vision of “Your Life, Your Choice” and our strategy “Best Lives Bolder”.

We have strong values and we’re proud to pioneer new ways of delivering social care to stand out in our sector. In the past two years, we have won or been shortlisted for over 100 national and regional awards!

We are focused on our people. Our Support Workers are dedicated and passionate about going ‘the extra mile’ for the people we support and, in return, we invest in pay, recognition, wellbeing and continued professional and personal development. We will provide you with all the training, support and PPE you need in your role and will help you develop your career with us.

We are a team supporting six young adults in Ridgewood who are in their 20s and 30s with varied needs, and we are mobile and active in the community. Some may require different levels of support in their home or in the community, including learning difficulties, communication, and autism.

We have a large staff team at Ridgewood who are trained to support us and our needs.

What Is Important To Us

Our homes - we are very proud of our own bungalows and decorate them with our own favourite things.

Being busy - we all like different things, including shopping, music, gaming, eating out, cinema, theatre, the park, walks, public transport, bowling, days in the country and more.

Having Fun - we like to have fun with our staff team, stay independent in our bungalows, and may have parties and crafts in our office or garden for gatherings.

Our Staff - we like warm, friendly, and kind staff who enjoy going on adventures and positive energy; no two days are the same.

Our Home - There are 7 bungalows; 1 is an office for staff, 6 are for the people we support. We have private parking and a shared car for outings.

Qualifications About You
  • Professional Qualification in Health and Social Care (e.g., Nurse, Social Worker, SVQ Level 4 (Scot)/ Care and Management Level 5 (Eng)).
  • Evidence of Continuing Professional Development
  • Medication Level 3 training and ability to undertake competency assessments for support workers (desirable)
Knowledge And Experience
  • Experience of getting to know people individually and ensuring their needs are met with care, kindness and respect
  • Experience of working independently
  • Understanding of person-centred support
  • Experience of working in Complex Care within a social or health care setting
  • Working with MDT teams and participating in Complex Care case reviews
  • Working with people who require intensive support planning to ensure safety and quality of life
  • Proven track record of working in a health and social care setting
  • Experience of working to budgetary targets and improvement plans
  • Experience of leading teams and managing performance
  • Experience of working to CQC/CI regulations and inspector processes

NB:
This role…

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