Team Lead - Children and Young 's Safe Haven

Team Lead – Children and Young People’s Safe Haven

Location: Newcastle City Centre

Employer: Everyturn Mental Health‑Streetwise (working in partnership with Children North East)

Job Type: Part‑time (18.75 hrs per week, mostly weekend and evening work)

Duration: 2‑year fixed‑term pilot

We’re excited to be opening a brand‑new Children and Young People’s Safe Haven in Newcastle and Gateshead City Centres in January 2026. The service will provide a warm, welcoming space where young people can receive immediate support during times of mental‑health distress. This innovative service is a partnership between Everyturn Mental Health‑Streetwise and Children North East, and we’re looking for a passionate and motivated Team Lead to help launch and develop this project.

As Team Lead, you will drive the day‑to‑day delivery of the Safe Haven, ensuring safe, high‑quality, and compassionate support for young people. You’ll provide hands‑on leadership, manage the staff team, oversee service performance, and collaborate with partners across Everyturn Streetwise and Children North East to ensure the service runs smoothly. This is an opportunity to shape a brand‑new service, influence local pathways, and create a supportive environment that genuinely changes outcomes for young people and families.

This role is not eligible for sponsorship as it does not meet the UK Visa and Immigration Service requirements.

• A relevant professional qualification (e.g., counselling, social work, youth work, PGCE, etc.)
• Experience supporting young people’s mental health through 1:1, group or crisis support
• Ability to lead, motivate and support staff
• Strong risk assessment and safeguarding knowledge
• Excellent communication, organisation and record‑keeping skills
• Ability to work autonomously and thrive in a changing, fast‑paced environment
• Full driving licence and access to a vehicle

• Management experience or a management qualification
• Experience delivering training to professionals

• 30 days annual leave plus bank holidays (increasing to 32 days after 5 years’ service)
• Enhanced pension
• Wage stream – instant access to pay
• Smart Clinic Wellbeing Programme (Employee Assistant Programme, GP and priority physiotherapy access, counselling sessions)
• Shopping discounts with the opportunity to sign up for a Blue Light Card
• Enhanced life assurance scheme – payment is three times your annual salary
• Many more great benefits on offer

Everyturn Mental Health champions equality, diversity and inclusion within the organisation by ensuring our opportunities are open to all. We encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status or pregnancy/maternity. We have a range of Colleague Networks for members and allies of the LGBTQAI+;
Minoritised Communities;
Menopause and Neurodivergent Communities.

In order to streamline our recruitment process, once we have received a sufficient number of applications, we reserve the right to expire vacancies, so please submit your application as soon as possible.

INDHP