Compliance & Risk Manager; Financial Crime & Seller Operations

What do we do?

Paddle offers SaaS companies a completely different approach to their payments infrastructure. Instead of assembling and maintaining a complex stack of payments-related apps and services, we’re a Merchant of Record for our customers. That means we take away 100% of the pain of payments fragmentation. It’s faster, safer, cheaper, and, above all, way better.

We’re backed by investors including KKR, FTV Capital, Kindred, Notion, and 83

North and serve over 5000 software sellers in 245 territories globally.

As Compliance & Risk Manager (Fin Crime & Seller Operations), you’ll partner closely with Paddle’s Risk Operations and Support teams, acting as a trusted second‑line advisor across the seller lifecycle. You’ll be the primary point of contact for developing and evolving Paddle’s Financial Crime Compliance Programme, covering AML, fraud, sanctions, and related seller risk.

You’ll help ensure seller operations and related product or operational changes are compliant by design, translating regulatory and scheme requirements into clear, practical controls. You’ll provide oversight, challenge, and guidance to first‑line teams, ensuring risks are consistently identified, assessed, and managed in line with Paddle’s risk appetite.

This role reports to the Compliance & Risk Lead and sits within the Legal & Compliance team, working closely with Risk Operations, Support, Legal, Product, and Commercial stakeholders.

• Act as Paddle’s second‑line SME for AML, fraud, and sanctions, providing oversight, guidance, and effective challenge to first‑line teams responsible for control execution.
• Serve as the second‑line escalation point for complex seller onboarding, monitoring, and financial crime cases, including associated incidents and issues, escalating material risks to the Compliance & Risk Lead where required.
• Supporting external engagements relating to Paddles fincrime programme and or seller monitoring programmes.
• Draft and maintain policies and standards across the seller lifecycle, partnering with Risk Operations to design, embed, and continuously improve controls.
• Lead compliance work streams within product or seller remediation initiatives, ensuring risks are clearly identified, mitigated, and tracked through to resolution.
• Develop and maintain obligation mapping for regulatory, scheme, and product‑related requirements, working closely with Legal to interpret applicability.
• Provide second‑line oversight of product and operational change, ensuring key risks are assessed and appropriate mitigations are in place.
• Support regulatory change implementation, translating new requirements into updated policies, guidance, and operational controls.
• Contribute to risk management activities, including RCSAs, control testing, and documenting control design and effectiveness.
• Partner with Risk Operations leadership to establish governance and reporting, providing structured insight into financial crime and seller risk issues and remediation progress.

• You have 7+ years’ experience in compliance, risk, or regulatory advisory, ideally within payments, fintech, SaaS, or a Merchant of Record / marketplace model.
• You bring strong working knowledge of AML, sanctions, fraud, and merchant risk, Card scheme rules and understand how these operate in a payments and MoR context.
• You’ve held first‑line and/or second‑line roles, with clear experience providing oversight, advisory, or risk and control ownership (not just case handling).
• You’re a builder at heart and are comfortable being hands‑on, including drafting policies, designing controls, leading remediation, and working through ambiguity in fast‑moving environments.
• You have experience leading cross‑functional initiatives, particularly remediation, regulatory change, or control uplift programmes.
• You’re a clear and confident communicator, able to translate complex regulatory requirements for first‑line teams and senior stakeholders.
• You’re detail‑oriented and pragmatic, able to manage competing priorities while maintaining strong risk judgement.

At Paddle, we’re committed to removing invisible…