QCS​/DCS Field Service Engineer upon Tyne radius

QCS/DCS Field Service Engineer - Newcastle upon Tyne 1 hour radius

Join to apply for the QCS/DCS Field Service Engineer - Newcastle upon Tyne 1 hour radius role at VMCS

At ABB, we help industries outrun – leaner and cleaner. Here, progress is an expectation – for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy; growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

Service Manager

• Provide high‑level field and in‑house technical support, including out‑of‑hours support.
• Fulfil Service Agreement obligations, demonstrated by the use of ABB Service Pro and other reporting tools.
• Provide application support and software troubleshooting to customers, on site and by remote dial‑in.
• Advise clients on maintenance procedures, evolution, site planning, operational methods, process measurement and control.
• Exercise flexibility to travel to sites anywhere in the UK for above activities in addition to primary areas of responsibility.
• Prepare and write technical reports for internal and external use.
• Promote sales of maintenance services and equipment, including spare parts, and advise the Sales department of possible sales leads.
• Assist Sales and Account Management with preparation of quotations.
• Commission equipment in the field as part of the project team.

• Degree or HND in Electrical or Measurement & Control Engineering – essential.
• Clean Driving Licence (UK) – essential.
• Self‑motivated and able to work unsupervised – essential.
• Demonstrate excellent customer focus – essential.
• Good networking skills – essential.
• Results orientation – essential.
• Knowledge of Paper Industry – desirable.
• Knowledge of ABB QCS or DCS systems – desirable.
• Commercial awareness – desirable.

• Competitive salary
• 25 days annual leave plus bank holidays
• Competitive contributory pension scheme
• Life assurance
• Flexible benefits scheme (Includes options to buy/sell holidays, health checks, dental, eye care, gym memberships, cycle to work, gadget discounts and more)
• Internal mobility opportunities, mentorships & access to projects globally
• Employee Assistance Programme
• Generous employee referral scheme
• Company car or cash for car allowance
• Private medical cover for yourself
• Generous bonus scheme

The Process Industries Division serves the mining, minerals processing, metals, cement, pulp and paper, battery manufacturing, and food and beverage, as well as their associated service industries. The Division brings deep industry domain expertise coupled with the ability to integrate both automation and electrical systems, increase productivity and reduce overall capital and operating costs for customers. For mining, metals and cement customers, solutions include specialised products and services, as well as total production systems.

The Division designs, plans, engineers, supplies, installs and commissions integrated electrical and motion systems, including electric equipment, drives, motors, high‑power rectifiers and equipment for automation and supervisory control within a variety of areas including mineral handling, mining operations, aluminium smelting, hot and cold steel applications and cement production. The offering for the pulp and paper industries includes control systems, quality control systems, drive systems, on‑line sensors, actuators and field instruments.

Digitalisation solutions, including collaborative operations and augmented reality, help improve plant and enterprise productivity, and reduce maintenance and energy costs.

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