Education Assistant

Overview

Salary: £25,249 with progression to £26,707 per annum.

Newcastle University is a great place to work, with excellent benefits. We have a generous holiday package; plus the opportunity to buy more, great pension schemes and a number of health and wellbeing initiatives to support you.

Closing Date: 25 January 2026.

To provide administrative support to ensure the smooth and effective running of a cluster of the Business School’s taught programmes.

Newcastle University Business School is seeking motivated and organised Education Assistants to join our Education Team. You will provide administrative support to ensure the smooth and effective running of a cluster of the Business School’s taught programmes. Working under the oversight of an Education Administrator and the Education Team Leader, you will complete activities in the School Education Calendar and support student processes and activities.

You will provide students with an excellent level of service and ensure that they are effectively supported throughout their programme. This will include acting as front-line support for student queries in a range of locations on a rota basis.

You will possess good organisation and communication skills and you will be keen to provide students and staff with a consistently excellent level of service. Ideally, you will have demonstrable work experience in a relevant role in a Higher Education setting, with a working knowledge of relevant University systems, although this is not essential. You will have a working knowledge of relevant processes and procedures, including standard software packages.

This is a full-time, fixed-term post available until 15 January 2027 to cover for a member of the team who has secured a secondment opportunity.

This role is open to colleagues wishing to take a secondment and you should discuss this with your current manager before submitting your application.

For informal enquiries regarding the role, please contact Ben Le-Dune, Education Team Leader () by email in the first instance.

Newcastle University Business School is located in Newcastle City Centre and at the gateway to the Newcastle Helix, a £350million partnership between Newcastle University, Newcastle City Council and Legal and General, where business meets Science.

Home to 4000 students, Newcastle University Business School is one of an elite group of Business Schools worldwide to hold triple accreditation from the three internationally recognised accreditation bodies: AMBA, AACSB, and EQUIS. This places the School in the top business schools worldwide and is testament to our reputation for Teaching and Research. Our vision is to be globally renowned for the Future of Work and developing students for a future they can shape.

For more information about Newcastle University Business School, please visit our website

• Working under the oversight of an Education Administrator and the Education Team Leader, to complete activities in the School Education Activity Planner. These include but are not limited to:
• Inputting amendments to annual documentation such as modules and regulations.
• Supporting the student registration and induction cycle, including organising inductions, updating handbooks, and personal tutor allocation.
• Ensuring up to date information is uploaded to the various University systems, i.e. SAP, Module Outline Forms (MOFs), NESS, Canvas.
• Inputting updates of teaching materials on University systems as they arise, and the timely distribution of materials to staff and students.
• Checking and updating student data using University systems, including ensuring students are appropriately registered on programmes and modules as required. Communicating changes and providing information to other services.
• Receiving and collating exam papers from academic colleagues, receiving and checking coursework, including follow up for non or late submissions, distributing and tracking assessed work out for marking and chasing to ensure it is processed within expected timescales. Transcribing or uploading marks to relevant University systems, i.e. NESS, Canvas. Acting as secretary to Module Moderation…