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Customer Support & Community Engagement Associate

Job in Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listing for: Emma - we are hiring!
Full Time position
Listed on 2026-03-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Location: Newcastle upon Tyne

A leading financial app company in the UK is seeking a Customer Service Professional to provide outstanding support across all communication channels. The role involves engaging with social media communities, gathering user insights, and collaborating with the product team. Ideal candidates should have over a year of experience in customer service, with excellent organizational and relationship-building skills. This is an office-based role with no hybrid option, emphasizing a fast-paced, high-performance work environment.
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Position Requirements
10+ Years work experience
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