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Hybrid Customer Service Advisor – Training & On-Site

Job in Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listing for: Arvato Limited
Full Time, Apprenticeship/Internship position
Listed on 2026-02-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Position: Hybrid Customer Service Advisor – Training & On-Site Start
Location: Newcastle upon Tyne

A leading customer service firm in Newcastle is seeking a Hybrid Customer Service Advisor to support the Department for Education's customers. You will be responsible for handling customer queries through various channels and promoting DfE skills products. The ideal candidate will possess a Level 2 education, strong communication skills, and a commitment to customer service excellence. This permanent role offers a hybrid working model, competitive salary, and extensive training opportunities.
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