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Call Agent

Job in Newcastle, Tyne and Wear, SY7, England, UK
Listing for: CMS - Recruitment
Full Time position
Listed on 2026-02-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Call Center / Support
Salary/Wage Range or Industry Benchmark: 9.5 GBP Hourly GBP 9.50 HOUR
Job Description & How to Apply Below

Call Agent

Temp to perm

Location
:
Newcastle upon Tyne (Gosforth)

Hourly rate
: £9.50 per hour

Shifts
:
Between the hours of 6am – 7pm (7.5 hrs per day)

Weekend
: 1 Saturday in every 12 weeks

Looking for a Call Advisor to work for a leading Facilities Maintenance company based in Newcastle upon Tyne.

Responsibilities
  • Handling inbound and outbound calls
  • Logging jobs and allocating work to engineers
  • Prioritising work as appropriate and efficiently
  • Provide service to internal and external clients
  • Generic administration duties
Qualifications & EEO

For this role, you must have evidence of the right to work in the UK. CMS does not discriminate on the grounds of age, gender, race, colour, religion, disability, or sexual orientation, and we welcome applications from all sections of the community.

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