Resident & Complaints Coordinator
Job in
Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listed on 2026-01-20
Listing for:
Castles and Coasts Housing Association
Full Time
position Listed on 2026-01-20
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Location: Newcastle upon Tyne
A North England housing association is seeking a Customer Experience Assistant in Newcastle upon Tyne to manage complaints and enhance customer service. This role involves logging complaints, supporting complaint managers, and gathering customer feedback. The ideal candidate will have experience in social housing and strong communication skills. A commitment to delivering improvements for residents is essential. Competitive salary and benefits package offered.
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