More jobs:
Customer Experience Lead | FCA-Regulated
Job in
Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listed on 2026-01-15
Listing for:
Randstad Technologies Recruitment
Contract
position Listed on 2026-01-15
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Location: Newcastle upon Tyne
A consultancy firm based in Newcastle upon Tyne is seeking a Customer Service Supervisor for a 6-month contract. The successful candidate will manage a team of 10, focusing on delivering outstanding customer support. Key responsibilities include coaching team members, resolving queries, and monitoring KPIs. Ideal candidates should possess relevant experience in high-volume contact centers and familiarity with FCA-regulated environments. Competitive pay and a collaborative office atmosphere are offered.
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