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Customer Experience Lead
Job in
Newcastle, Tyne and Wear, SY7, England, UK
Listed on 2026-01-15
Listing for:
Randstad Technologies Recruitment
Contract
position Listed on 2026-01-15
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
A consultancy firm is looking for a Customer Service Supervisor for a 6-month contract in Newcastle. The successful candidate will support a team of 10, driving operational excellence and providing exceptional customer support. Responsibilities include resolving queries, coaching team members, and monitoring KPIs. Ideal candidates will have experience in high-volume contact centers, particularly within FCA-regulated environments. This role offers competitive pay and a collaborative office environment.
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