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Lead Customer Service Supervisor

Job in Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listing for: Randstad Digital
Full Time, Contract position
Listed on 2026-01-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 18 GBP Hourly GBP 18.00 HOUR
Job Description & How to Apply Below
Position: Lead Customer Service Supervisor (6-Month Contract)
Location: Newcastle upon Tyne

A leading consultancy firm is seeking a Customer Service Supervisor for a 6-month contract in Newcastle. This office-based role requires managing a team of 10, resolving complex queries, and driving operational excellence. Candidates should have experience in high-volume contact centres, ideally in Financial Services. The position offers £18.00 per hour for 37.5 hours per week, with potential for permanent placement.

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