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Customer Service Advisor – Evening & Weekend Shifts
Job in
Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listed on 2026-01-15
Listing for:
Newcastle City Council
Full Time
position Listed on 2026-01-15
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
A local council in Newcastle upon Tyne seeks positive individuals for a customer service role at its Contact Centre. You will assist with various queries, from reporting repairs to helping vulnerable customers. This role includes out-of-hours shifts offering competitive salary, training, and employee benefits, including pension schemes and wellness support. Ideal candidates will have a customer-focused attitude and flexibility with shift times.
A telephone sift will precede recruitment, with roles starting in March 2026.
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