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Strategic Customer Success Manager – SaaS

Job in Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listing for: Crownpeak
Full Time position
Listed on 2026-01-14
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Success Mgr./ CSM, Technical Support, Customer Service Rep
Job Description & How to Apply Below
Position: Strategic Customer Success Manager – SaaS Growth & Renewals
Location: Newcastle upon Tyne

A leading technology company is seeking a Customer Success Manager to manage key accounts and drive customer engagement in Newcastle upon Tyne. The role involves acting as a trusted advisor, ensuring customer satisfaction, and identifying opportunities for growth. Candidates should have 2-5+ years of experience in customer success or account management, excellent communication skills, and a strategic mindset. Competitive salary and benefits are offered in a diverse and inclusive environment.

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