Customer Service Team Lead - Lending Centre
Job in
Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listed on 2026-01-14
Listing for:
CBSbutler Holdings Limited trading as CBSbutler
Full Time
position Listed on 2026-01-14
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager -
Management
Client Relationship Manager
Job Description & How to Apply Below
A major UK recruitment firm is seeking a Customer Service Team Supervisor to lead a team in their Contact Centre located in Newcastle. This role involves managing a team of around 10 colleagues, ensuring excellent service delivery for customer loan accounts. You will coach team members, handle complex customer inquiries, and help maintain performance targets. The ideal candidate will have people management experience and a background in contact centre operations, providing support in a fast-paced environment.
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