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Customer Service Supervisor — Lead -Agent Team; Hybrid

Job in Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listing for: DXC Technology Inc.
Full Time position
Listed on 2026-01-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
  • Management
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Customer Service Supervisor — Lead 10-Agent Team (Hybrid)
Location: Newcastle upon Tyne

A leading technology services company seeks a Customer Service Supervisor in Newcastle upon Tyne to lead a team of agents. This role involves coaching, performance management, and handling escalated customer enquiries. The ideal candidate will be passionate about service, possess strong leadership qualities, and have experience in a fast-paced environment. A competitive salary, hybrid work options after training, and a comprehensive benefits package are offered.
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