Customer Experience & Solutions Advisor
Job in
Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listed on 2026-01-11
Listing for:
Wesbank
Full Time
position Listed on 2026-01-11
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
A leading financial institution is seeking a Universal Advisor to enhance customer experiences in Newcastle upon Tyne. This role involves understanding customer needs, providing tailored product solutions, and optimizing interactions towards digital and self-service channels. Candidates should demonstrate strong ethical behavior while adhering to organizational values, ensuring exceptional service while achieving performance goals. Opportunities for career development and training are provided to support continuous improvement.
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