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Customer Services Team Lead - Fast-Paced FinServ
Job in
Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listed on 2026-01-11
Listing for:
CBSbutler Ltd.
Contract
position Listed on 2026-01-11
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
A leading recruitment agency in the UK is looking for a Customer Services Team Leader to manage a team of around 10 colleagues. The role involves coaching, handling escalated enquiries, and ensuring service excellence in a fast-paced contact centre environment. Candidates should have team leading experience, preferably within financial services, and a passion for delivering excellent customer service. This position offers a 6-month contract with the potential to become permanent and is based on-site in Newcastle upon Tyne.
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