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Customer Service Team Lead
Job in
Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listed on 2026-01-11
Listing for:
Avensys Consulting UK
Contract
position Listed on 2026-01-11
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM -
Management
Job Description & How to Apply Below
Location: Newcastle upon Tyne
A leading consulting firm in Newcastle upon Tyne is seeking a Customer Service Team Supervisor for a 6-month contract with potential for permanent placement. The role involves managing a team of 10 colleagues, providing coaching, and being a point of contact for escalated customer inquiries. Experience in contact centres and people management is essential. The position requires the ability to work effectively in a dynamic environment while ensuring excellent service delivery to customers.
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