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Customer Service Team Lead – Call Centre

Job in Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listing for: Global Technology Solutions Ltd.
Full Time position
Listed on 2026-01-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM, Call Center / Support, HelpDesk/Support
Job Description & How to Apply Below
Location: Newcastle upon Tyne

A prominent technology solutions provider is seeking a Call Centre Customer Service Team Supervisor in Newcastle. This office-based role involves managing a team, ensuring high standards of customer service, and fostering a positive team environment. Applicants should have a strong people management background, preferably in a call centre setting, and be able to handle complex customer interactions. The position requires attention to detail, good communication skills, and the ability to work flexible shifts between 8 am and 10 pm.

Competitive base pay is offered based on experience.
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