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Customer Service Team Lead – Finance Center

Job in Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listing for: DXC Technology
Full Time position
Listed on 2026-01-10
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Success Mgr./ CSM
  • Management
Job Description & How to Apply Below
Location: Newcastle upon Tyne

A leading IT services provider in Newcastle upon Tyne seeks a Customer Service Supervisor to lead a team of 10 Customer Service Agents. You will be responsible for coaching and developing your team, managing performance, and handling escalated customer enquiries. This full-time position offers a competitive salary and a benefits package including private medical insurance and gym discounts. The role is office-based with potential for hybrid working after initial training.
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