Customer Service Team Supervisor On-site
Job in
Newcastle, Tyne and Wear, SY7, England, UK
Listed on 2026-01-10
Listing for:
CBSbutler
Full Time
position Listed on 2026-01-10
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Customer Success Mgr./ CSM, HelpDesk/Support
Job Description & How to Apply Below
A recruitment consultancy is seeking a Customer Service Supervisor in Newcastle upon Tyne to lead a team of 10 in a fast-paced contact center. The ideal candidate will have strong people management skills and experience in coaching teams to meet performance targets. This full-time role includes overseeing escalated customer inquiries and ensuring excellent service levels are maintained. Offering competitive remuneration, this position operates on a 37.5-hour work week with flexible shift patterns, perfect for those passionate about delivering great customer experience.
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