Key Account Manager

• North Tyneside (excellent location for Metro & bus)
• Permanent staff position
• Full Time, Monday – Friday

A talented Key Account Manager is wanted to join the Client Services team of a successful print/packaging company.

Based at their facility in North Tyneside, you will manage and develop a close working relationship with various key accounts, ensuring all customer requirements are fulfilled to the highest standard.

• Proven background in account management, B2B customer success or client relationship development
• A background working with a blue-chip client base would be beneficial, but not essential
• This is not a sales position - your key strengths will revolve around managing customer requirements/expectations, and balancing this with internal service delivery capabilities.
• Self-starter with a personal passion for achieving goals
• Interpersonal skills; the ability to communicate professionally with people at all levels
• You will be a proficient IT user with a good standard of literacy & numeracy; experience with Tharstern would be a benefit (but not essential)
• Typical traits of our successful Key Account Managers: self-starter, dynamic, resilient, ambitious, attentive, emotionally intelligent

• You’ll build and maintain strong and positive relationships with existing clients and key personalities within the company
• Managing the retention, expansion and overall satisfaction of your client base will be fundamental to your role
• You will serve as a focal point of contact for client challenges, responsible for overseeing the plan of action to resolve those issues
• Working closely with other KAMs and admin support to ensure a first class, accurate back-office process

You’ll be joining a structured team with great career progression opportunities, and a company that has shown year-on-year business growth with exciting plans for the future.

To find out more, please click Apply or contact John Dorling at Pin Point Recruitment to get a full understanding of the opportunity.