Freight Account Manager

Location: Newcastle upon Tyne

Freight Account Manager - Newcastle - Up to £40,000

Our client, a well-established freight forwarding company, is looking for a Freight Account Manager to join their team in Newcastle.

As a Freight Account Manager, you will manage your own portfolio of customer accounts, ensuring a personalised and efficient service that builds loyalty, drives repeat business, and supports smooth operational delivery.

Job type:
Permanent

Salary:
Up to £40,000

Key Responsibilities

Manage and develop your own portfolio of customer accounts
Deliver a personalised and professional service to build strong customer relationships
Ensure shipments are processed efficiently and accurately
Liaise with internal operations teams to ensure smooth delivery of freight solutions
Identify opportunities to grow accounts and increase revenue
Maintain accurate records of customer interactions, shipments, and account activity

Person Specification

Previous experience in Air or/and Ocean freight is essential
Proven account management experience with a track record of building and managing client portfolios
Good understanding of UK transport and freight forwarding operations
Strong relationship-building skills, both over the phone and in person
Ability to work in a fast-paced environment and collaborate effectively with colleagues
Highly organised with strong attention to detail and accuracy
Ability to work well under pressure and meet tight deadlines
High competency with Microsoft Excel and strong IT literacy

WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs.

WR is acting as an Employment Agency in relation to this vacancy