Volunteer - Receptionist Hospice

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Join us as a Volunteer Receptionist and help create a warm, welcoming environment for patients and visitors while supporting our Hospice Team with a variety of tasks.

Your contribution will assist in streamlining daily duties to allow the hospice to operate smoothly, making a meaningful impact on those in our care.

Availability: Weekday evenings

Time: 16:30 - 19:00

Location: Marie Curie Hospice, Marie Curie Drive, Newcastle Upon Tyne NE4 6SS

Criteria: Minimum 18 years of age. A Criminal Record Check is required for this opportunity - Marie Curie will cover the cost of this.

• Warmly welcome and greet everyone entering the hospice, ensuring security guidelines are followed
• Receive deliveries and notify relevant staff
• Handle telephone calls with a polite manner and relay messages
• Escort visitors to areas within the hospice
• Communicate patient arrivals to relevant staff
• Assist with transport needs - booking taxis

• Friendly, reliable, and positive attitude
• Courteous and helpful manner
• Comfortable talking to people from all walks of life
• Organised and self-motivated
• Committed to delivering excellent customer service
• Team spirit - contributing to a positive team dynamic whilst being actively independent in the role
• Respectful of confidentiality and boundaries

• Full training, ongoing guidance and wellbeing support
• Recognition for your time and effort
• Updates on the difference you're making
• Long Service Awards
• Be part of the UK's leading end-of-life charity

• Travel expenses reimbursed
• Access to discounts on shopping, dining, travel and more

Contact Administration Manager Shannon Locke T:  E:
Sha

Every day of your life matters - from the first to the last. When you volunteer for Marie Curie, you understand that better than ever. We're a passionate, committed and diverse team of more than 4,400 staff and 6,500 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left.

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

Marie Curie is committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We reserve the right to close this vacancy early.