Service Administrator

Are you looking for a better work-life balance? Would you like to work in a vibrant city and make a real difference to people's lives?

Action Foundation is an award-winning charity that supports and empowers asylum seekers, refugees and migrants in the North East to overcome immediate barriers, integrate with the community, and build skills for the future. We're looking for a Service Administrator to join the team to support the work we do.

You’ll be part of the Accommodation team, providing essential administrative support to ensure smooth operation and compliance of maintenance, compliance and property related tasks. You will work closely with the Repairs and Maintenance Officer, Support Work Team and Accommodation Services Manager. In tandem with this key role within the Accommodation Service, you will support our other client services:
Young Lives, Inter Action, and Language and Learning. This part of the role includes volunteer and general administration tasks in supporting activities and events, and ensuring the administration of our volunteer recruitment and training.

Reports to: Accommodation Services Manager

Hours: 35 hours per week full-time

Salary Scale: £23,257 – £24,197 per annum (subject to adjustment in line with Real Living Wage updates), plus a 6% pension contribution.

Annual Leave: 28 days + 8 English Bank Holidays

Final date to receive applications is 23:59 on Sunday 8th March 2026

Job Vacancy Reference: REF
0426

Interviews are planned to be held on w/c 16th March 2026 at Action Foundation, Melbourne Street Newcastle, NE1 2JQ

If you are interested in applying and require more information about the job role, or if you would like any support in the application process, we encourage you to contact Helen Cowgill, Accommodation Services Manager, at [email protected], or you can email our general recruitment inbox at [email protected].

Note:

We reserve the right to close this vacancy early should we receive sufficient applications.

To ensure a fair process for everyone, we only accept the completed application form linked above. Please do not send CVs and/or cover letters, as these will not be reviewed.