Legal Assistant

Legal Assistant – Residential / Conveyancing

Permanent Full Time

Location: Surrey

Salary: £25k - 30k

Support the residential property department in meeting its objectives by providing quality service to clients and assisting the department with various administrative tasks.

• Production of documents: prepare correspondence, memoranda, emails, attendance notes, and forms using the Case Management System, appropriate MS Office applications, and any other relevant application, in accordance with procedures in the Office Manual.
• Proof‑read documents to ensure accuracy.
• Scan and save documents to electronic folders or email as required.
• Undertake photocopying as requested.
• Prepare and send faxes as required.
• Prepare documents for timely dispatch by email, DX, and Royal Mail.
• Ensure that client/matter information is accurate and up‑to‑date on the Accounting/Case Management system.
• Save files and documents on the computer correctly for easy retrieval by secretaries and fee‑earners.
• Carry out filing as requested, ensuring that correspondence and documents are filed in the correct folder and in date order.
• Assist department with administration involved in opening, closing, and monitoring files as required.
• Liaise with fee‑earners to make appointments for clients.
• Receive and make telephone calls from and to clients and colleagues, respond to clients where appropriate and take accurate messages, passing them to the appropriate fee‑earner.
• Undertake routine tasks, referring to fee‑earner where appropriate.
• Liaise with other assistants and secretaries under direction of the Managing Director to ensure the switchboard is manned in the absence of the Receptionist.

• Treat clients and colleagues with respect and tact, bearing in mind individual needs and always ensuring confidentiality.
• Present a smart appearance and wear attire suitable for a professional business environment.
• Co‑operate with other support staff to contribute to the general smooth running of the office for the benefit of clients and staff, keeping office and stationery areas tidy in line with the firm’s Health and Safety Policy, and keeping the kitchen clean and tidy to present a professional working environment.
• Assist other departments within the firm with typing and administrative work according to workload demands.
• Comply with the firm’s policies and procedures as set out in the office manual.