Workshop Administrator

Overview

Automotive Workshop Administrator vacancy in Reading. Salary £26,400. Monday to Friday 9:00am – 5:30pm (40 hours). No weekends. Automotive main dealer group workshop. Previous automotive administration experience required. Kerridge DMS system knowledge advantageous. 23 days holiday + birthday off + bank holidays. Voted Motor Trades Employer Of The Year 2025 – fantastic company to work for.

Are you an organised and proactive professional seeking a rewarding opportunity in the automotive industry? Our client is recruiting an experienced Automotive Workshop Administrator to join their busy team based in Reading, Berkshire. The role offers an excellent opportunity to develop your career within a dynamic service environment, supporting day-to-day operations and ensuring excellent customer service.

• Creating and managing job cards to support workshop operations
• Building strong working relationships with technicians and workshop staff
• Processing defect reports, technician time clockings, parts issues, and invoicing
• Handling retail invoicing to end customer accounts, including fleet clients
• Assisting with warranty and service contract invoicing and claim processing (training provided)
• Consolidating weekly out-of-contract costs for fleet management
• Managing general administration tasks and supporting the service team
• Liaising with suppliers to resolve invoice queries and ensure cost-effective quotes
• Chasing outstanding purchase orders and approving associated invoices
• Acting as the main point of contact for customer enquiries within the admin team

• Strong computer literacy with experience in dealership management systems (desirable but not essential)
• Experience in commercial administration, invoicing, or customer service within a fast-paced environment
• Excellent communication skills at all levels, from technicians to customers and suppliers
• High attention to detail in processing invoices and creating job cards
• Organised with the ability to prioritise multiple tasks effectively
• Proactive problem-solver with a can-do attitude
• Strong relationship-building skills and ability to work collaboratively
• Customer-focused approach and professional manner

• £26,400 Salary
• Monday To Friday 9am - 5.30pm (40 Hour Week)
• No Weekends
• Automotive Main Dealer Group Workshop
• Kerridge DMS System Knowledge advantageous
• 23 Days Holiday + Birthday Off + Bank Holidays
• Voted Motor Trades Employer Of The Year 2025 - Fantastic Company To Work For