Administrator, Healthcare Administration, Administrative​/Clerical

Job Summary

Part‑time, 15‑hour post (7.5 hours per day) worked Tuesday & Friday, between the hours of 8‑6pm. Interviews will take place week commencing 2 March 2026.

• Provide clerical and administrative support to the Administration Team Lead.
• Process Subject Access Requests, ensuring records are checked and third‑party information is removed prior to release.
• Process and coordinate medical/insurance reports, identifying requested data from patient records and allocating to the appropriate clinician where sign‑off is required.
• Liaise with colleagues, patients and agencies for SARs and medical reports, recording accurate concise messages.
• Ensure safe and secure transfer of confidential medical records and reports.
• Stay up to date with developments in healthcare laws and regulations, including GDPR and NHS contractual obligations.
• Provide cover for team members during sickness and annual leave.
• Assist Team Leads and Managers to maintain compliance with CQC, Health & Safety and equality and diversity standards.

• Good standard of general education; GCSE grade C/Level 5 or above in English Language and Mathematics or equivalent.
• Minimum of 1 year in a General Practice reception or administration role.
• Experienced in processing Subject Access Requests and medical/insurance reports (desired).
• Knowledge of NHS GP contractual obligations associated with Administration Team activities.
• Computer skills – proficient in MS Office and clinical systems (ideally System One).

• Excellent organisational and time‑management skills.
• Good written and verbal communication.
• Strong attention to detail and ability to work accurately.
• Ability to work autonomously and follow policies and procedures.
• Knowledge of healthcare laws and regulations (desired).
• Business administration qualification or equivalent (desired).

Location:

17 Osborne Rd, Jesmond, Newcastle upon Tyne, NE2 2AH

Pay: £12.75 per hour.

Contract:

Permanent, part‑time (job share).

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a Disclosure and Barring Service check.

Jesmond Health Partnership is an equal opportunity employer.