Clerk Receptionist

Clerk Receptionist

The closing date is 01 February 2026

An excellent opportunity has arisen for a Clerk Receptionist to join our admin team in the Dental Hospital.

• Interview Date: 10 February 2026
• Put in the hours of the post
• You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.

NO AGENCIES PLEASE

Working on one of the Outpatient Reception areas within the Dental Hospital, checking patients in for appointments and scheduling new appointments.

Answering a high volume of telephone calls. Ensuring all patient notes are available for their appointments.

Providing administrative support to the service.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

With around 2 million contacts with patients every year, we deliver care from:

• Royal Victoria Infirmary (RVI)
• Freeman Hospital
• Newcastle Dental Hospital
• Newcastle Fertility Centre
• Northern Centre for Cancer Care, North Cumbria
• Northern Genetics Service

To provide an efficient and effective administrative service to patients and the multi-disciplinary team.

• GCSE in English Grade C or equivalent or
• NVQ Level 2 or equivalent.
• ECDL
• RSA 1 or 2 or equivalent

• Very good keyboard skills
• Good communication, organisational skills
• Accuracy and attention to detail
• Good interpersonal skills
• Able to prioritise workload
• Excellent telephone manner

• Previous experience in a customer care role within an office based environment
• Working within NHS or hospital environment

• Good working knowledge of Microsoft Office
• PAS / eRecord

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The Newcastle upon Tyne Hospitals NHS Foundation Trust