Health, Safety & Environmental Officer

At AO Recycling, we’re proud to run one of the UK’s most advanced WEEE recycling facilities, where safety, quality and environmental responsibility genuinely matter. We process thousands of appliances every week, and keeping our people and processes safe is a huge part of how we operate. As our Health, Safety & Environmental Officer, you’ll be a visible and hands‑on presence across the site, supporting teams, solving problems, and helping us maintain a safe, compliant and continuously improving operation.

You’ll spend plenty of time building relationships, understanding how each area works, and helping AOers carry out tasks safely and confidently. Day to day, you’ll lead risk assessments, inspections, audits and incident investigations, working with managers to put practical improvements in place. You’ll also help maintain our ISO management systems, keeping everything up to date and supporting internal and external audits.

We’re big on helping our people understand what "good" looks like, so you will support training, share best practice and help embed a positive culture where everyone feels responsible for safety and quality. This is a role where you can make a real impact every day, protecting our people, improving our processes, and helping us operate responsibly and sustainably.

• Supporting the day to day delivery of the site’s Safety, Health, Environment and Quality strategy
• Promoting a strong safety first culture by working closely with operational teams across the site
• Conducting site inspections, audits and risk assessments
• Supporting and maintaining ISO management systems (ISO 45001, ISO 14001, ISO 9001)
• Investigating incidents, identifying root causes and helping implement preventative actions
• Providing coaching and guidance to colleagues and managers on best practices
• Assisting with internal and external audits
• Monitoring compliance with UK HSE legislation and regulatory requirements
• Supporting continuous improvement across safety, environmental and quality performance

• NEBOSH Diploma for Occupational Health and Safety or equivalent (or working towards it)
• Professional qualification in Environmental Management (e.g. IEMA, NEBOSH Environmental, or equivalent)
• Membership of relevant professional bodies (IOSH, IEMA, CIWM)
• Experience in a HSE role within recycling, manufacturing, or logistics
• In depth knowledge of ISO 45001, ISO 14001, and ISO 9001 standards
• Qualified as an Auditor or Lead Auditor
• Strong understanding of UK HSE legislation and regulatory frameworks
• Excellent communication, coaching and influencing skills
• Proficient in Microsoft Office and HSE management systems
• Ability to work independently and collaboratively in a fast‑paced environment

• Holidays: 25 days, plus bank holidays (increasing to 27 days after 2 years with us)
• Pension:
  Contribute 5% of your annual salary and we will match, giving you extra support for the future
• VIP at the AO Arena: opportunities to win free tickets and pre‑sale access
• Health & wellbeing: discounted gym membership, Help@Hand scheme giving access to virtual GPs and mental health support
• Exclusive discounts across our product range
• Family leave:
  Enhanced Maternity, Paternity and Adoption leave
• Giving back: 2 fully paid days a year to donate your time to any charity of your choice
• Free Food Thursday: last Thursday of every month, lunch is on us as a thank you for your efforts

We process thousands of appliances every week, from washing machines to the newest electronic gadgets. For over 25 years, we have been a trusted name in electrical retail, supported by nearly one million 4.9-star reviews on Trustpilot. We believe in making a real difference – not just for customers, but for our people, too. Everyone knows how their role makes a difference, and our culture is built on care, collaboration and the respect we give each other.

AO is for everyone! We celebrate the diversity of our workforce and our customers. We are committed to creating an inclusive workplace where every person feels they belong.