Service Engineer

Location: Newcastle under Lyme

Job Title:

Field Service Engineer

Location:

UK & Ireland (Office based when not on the road)

Job Overview

We are seeking a Field Service Engineer to support customers across the UK and Ireland. The role will involve servicing, maintaining, fault-finding, and commissioning powder and material handling equipment.

This position requires a 50/50 split between mechanical and electrical skills, with a slight bias toward electrical expertise if required.

Key Responsibilities

Installation, commissioning, and servicing of:

Powder handling systems

Material handling equipment

Silos

Sieves

Rollers

PLC fault finding and diagnostics

Electrical and mechanical fault finding and repair

Preventative maintenance and breakdown response

Providing technical support to customers on-site

Completing service reports and documentation

Ensuring high levels of customer service and safety compliance

Experience,

Skills & Qualifications

Essential:

NVQ Level 3 (Electrical or Mechanical discipline)

Strong PLC fault-finding experience

Experience working with material handling or process equipment

Ability to work independently after training

Full UK driving licence

Desirable:

Background in powder handling systems

Experience with industrial automation

Previous field service experience

Training & Development

6 months in-house training before working independently in the field

Ongoing product training as required

Limited progression opportunities within the current team structure (small team of 2 engineers)

Reason for Vacancy

Business growth

Package & Benefits

Salary: £35,000 - £40,000 (depending on experience)

Overtime or Shift Allowance available

Company vehicle (van)

Pension: NEST

Life Assurance

Health cover

Working hours:

Monday-Thursday: 8:00am - 4:00pm

Friday: 8:00am - 3:00pm

Shift Pattern:
Days

Holidays: 20 days + 8 bank holidays