Administrator Controls, Automation & Monitoring Team

Position: Administrator – Controls, Automation & Monitoring Team
Location: Newcastle under Lyme

Administrator – Controls, Automation & Monitoring Team

We are seeking a confident and experienced Administrator to join our client's Sales and Technical Team. This role involves processing sales orders in our CRM system (Gold Vision), liaising with clients and suppliers, checking stock availability, handling logistics queries, and responding to non-technical customer enquiries.
The role is fast-paced and hands-on; the ideal candidate will sometimes need to leave their desk to assist with packing small items for despatch.

Key Duties and Responsibilities of this Administrator role:
Process sales orders accurately in the CRM system (Gold Vision).
Communicate effectively with clients and suppliers via phone and email.
Check stock levels and item availability to support the sales and technical team.
Respond to non-technical customer enquiries in a professional and timely manner.
Assist with logistics queries and support small item packing for despatch.
Provide general administrative support to ensure smooth operations within the Controls team.
Work under pressure in a busy department, maintaining attention to detail and prioritising tasks effectively.

Skills and Experience Required for this Administrator role:
Previous experience in a manufacturing, electrical, or engineering environment.
Strong keyboard skills and computer literacy.

Experience with CRM systems (Gold Vision desirable).
Confident and proactive, able to ensure tasks are completed efficiently.
Excellent organisational and multitasking skills.
Ability to work under pressure in a busy team environment.
Full driving licence (essential).Details of this Administrator role:
Salary: £26,000.
Full-time, office-based role.
30 days holiday including statutory (rising to 33 days after 1 year).
Annual company performance bonus (non-contractual).
Auto-enrolment pension with a 5% employee contribution; employer contributions funded after 3 years’ service.
Private healthcare (taxable), critical illness cover, and death-in-service benefit after qualifying period.
Full training provided for all responsibilities, with opportunities for further development and career progression.
Modern, well-equipped office and facilities.
Office hours: 08:00–18:00.

Location:

Woore.

How to Apply:

Applications will only be considered from candidates who meet the essential requirements. For other opportunities, please contact your local branch