Head Waiter

Overview

We are looking for an experienced and dedicated restaurant supervisors to assist the restaurant managers in the day to day running of the restaurant and deliver an exceptional service to customers.

Our supervisor role is perfect for an experienced waiter, who prides themselves on perfect product knowledge, giving excellent service, and connecting with each guest that they serve. We are looking for someone who can set an example to our other waiters, and help to nurture and train them to be the best they can be.

We ask for at least 1 year's experience working in a quality restaurant.

• Provide exceptional service to our guests
• To successfully participate in the delivery of all food and beverage services
• Take part in the setup of restaurant and events
• Nurture and develop new commis waiters
• Adhere to all company policies and departmental procedures/trainings
• Liaise with key people in all necessary areas of the business to ensure the provision of food and service is consistent and in line with menu/standards set by the managers
• Deal effectively and courteously with guest requests, and to refer them to the line manager, if necessary

Hours per week: 45

• Leaving Cert level education or above
• NVQ qualification or equivalent
• Ability to display a real passion for food, beverage and customer service
• Excellent communication and teamwork skills
• Exceptional attention to detail
• Hands on and proactive approach
• Able to work autonomously and as part of a team
• Excellent time management

WSH Restaurants has built a family-feel culture where we offer development and progression for all. In addition to that, we also offer a range of benefits including:

THE BENEFITS

• Complimentary meals during shifts
• Life Assurance
• Unrivalled opportunities for progression within the company.
• 28 days holiday, increasing with length of service.
• Recommend a friend scheme with great bonuses for individual referrals.
• Exclusive access to our Perkbox scheme which offers everyday discounts including money off gym memberships, travel, online shopping, gadgets and much more.
• Reward programmes, long service awards, employee recognition and performance incentives.
• Enrolment into workplace pension scheme
• Employee assistance programme and access to wellbeing hub.
• Cycle to Work Scheme

If you love providing great service and want to be part of a fantastic team, we'd love to hear from you!