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Operations Delivery Leader – Customer Service Excellence

Job in Newbury, Berkshire, RG14, England, UK
Listing for: Government Recruitment Service
Full Time position
Listed on 2026-01-26
Job specializations:
  • Management
    Client Relationship Manager
  • Customer Service/HelpDesk
    Client Relationship Manager
Job Description & How to Apply Below
A government agency is seeking an Operational Delivery Manager to lead geographically dispersed teams and ensure high-quality service delivery. The role will focus on customer service excellence, performance management, and the application of data-led decision making to drive continuous improvements. The ideal candidate will champion a culture of high performance and support the agency's mission to enhance public service. The position offers several benefits, including generous annual leave and pension contributions.
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