VodafoneThree People Services Partner Manager

Overview

This job is with Vodafone Three, an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Location: Newbury + Hybrid

Salary: Excellent basic salary plus bonus and Vodafone benefits

Working hours: Full time 37.5 hours per week - Monday to Friday

Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don t require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month.

You should work with your line manager to understand what their expectations are for you, your specific role and your team.

We re here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with Vodafone Three, that future s being built - today. We re creating more than the UK s best network.

We re helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there s space for you here. We re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You ll join a team that genuinely cares - about each other, about our customers, and about the future we re building.

From day one, you ll be welcomed, valued and encouraged to bring your whole self to work.

Why Vodafone Three

Join us and you ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We re not just expanding connectivity; we re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You ll work on real challenges, with real impact, across every corner of the country.

Wherever you join us, whatever your role, you ll be helping to build a future that works better for everyone. We move at pace, because what we re building matters - and we re learning as we go. We re proud of the progress we ve made, but we re just getting started.

Join us at the heart of our business in Corporate, one of the central support functions that underpin our business and keep us moving forward. We provide centralised support, expertise and guidance across our UK and Group operations, continuing to build on our success and trailblazing the way to our next stage of digital growth.

The HR Services Partner Manager is responsible for managing strategic partnerships that support the delivery of HR services across the employee lifecycle. We are seeking a results-driven and strategic HR Services Partner Manager to oversee and optimize relationships with our HR service providers. This role ensures that outsourced HR services meet performance standards, contractual obligations, and business goals. You ll serve as the main point of contact between our internal HR team and external service partners, driving value, efficiency, and service excellence.

This role ensures HR service delivery excellence by coordinating with both internal stakeholders and external service providers. You will play a critical role in ensuring services are delivered efficiently, aligned to business needs, and in compliance with all relevant regulations.

Partner Relationship Management

• Serve as the primary point of contact for HR service providers and internal HR delivery teams
• Define performance measures and establish governance frameworks to support strategic delivery of HR Service Model
• Oversee the performance of partners against agreed service level agreements (SLAs), KPIs, and contractual obligations
• Lead regular business reviews with partners and internal…