Spanish Bilingual Collection Agent

Spanish Bilingual Collection Agent - Wilber Group

Join to apply for the Spanish Bilingual Collection Agent role at Wilber Group
. This is a full‑time position located in our Bloomington, IL office. The role involves calling and placing calls to reconcile insurance claims for our community, with a focus on Spanish and English communication.

This position starts with a base pay of $21.00/hr plus uncapped commission. New team members typically earn an average of $1,000 in commission each month during their first year, although actual commissions may vary.

Responsibilities include:

• Conducting outreach calls to manage insurance claim reconciliation.
• Maintaining accurate records of communications and claim status.
• Providing excellent customer service to clients and internal stakeholders.
• Working efficiently in a fast‑paced professional environment.
• Collaborating with team members and supervisors to achieve collections targets.

Strong candidates for this role will have:

• Spanish reading, writing, and speaking skills.
• Experience or interest in an office setting.
• Excellent communication skills.
• Strong organizational skills and attention to detail.
• Computer and tech‑savvy proficiency.

Benefits and Compensation:

• Health, Dental, and Vision coverage.
• Short‑term and long‑term disability.
• PTO and paid holidays.
• Uncapped commission on top of base pay.
• 401(k) with company match.
• $25k life insurance policy paid for by Wilber.
• Insurance education reimbursement.
• Free breakfast.
• Clear career path with wage consideration.
• Savings clubs.
• Wellness program and free counseling sessions.

Senior level:
Entry level.

Employment type:

Full‑time. Job function:
Accounting/Auditing and Finance (Insurance).

Whether you are just starting your career or looking for a new challenge, Wilber is an award‑winning, innovative insurance recovery firm dedicated to hard work and integrity. Learn more at (Use the "Apply for this Job" box below)..