FACT Recovery Coordinator - Licking

Description

DISTINGUISHING JOB CHARACTERISTICS

Provides case management services to clients with severe and persistent mental health and substance abuse issues. Implements monitoring system, determines client’s needs and ensures delivery of needed treatment and services. Shares on-call responsibility 24 hours per day, 7 days a week.

• Provides case management services to clients with severe and persistent mental health issues and substance abuse issues. Implements monitoring systems, determines client’s needs and ensures delivery of needed treatment and services.
• Assists in the development of client Individual Service Plan (ISP) by collaborating with assigned team members, other community and medical providers as appropriate, and conferring with client or client representative. Ensures clients’ success to their optimal ability.
• Advocates for clients in the community by obtaining housing, financial assistance, educational and career development, and other services from various social service agencies. Assists clients toward self-sufficiency.
• Provides emotional support by interacting with client. Ensures progress by monitoring emotional and mental health, recovery process, hygiene, living environment, medications, mental health treatment appointments, treatment plans and other areas of personal living.
• Implements skill building activities to assist clients to maximize independence and build social skills. Assists client to utilize community resources and participate in social interaction opportunities.
• Provides client with transportation, based on the client’s needs, to medical and other appointments or to food pantry, laundry mat or other daily living activities.
• Collaborates with family members or client representatives by discussing or responding to treatment plans and other needs. Administers family or group treatment services as required by treatment plan.
• Teaches understanding of illness by educating client on symptoms, treatments, coping techniques and other various topics related to mental health issues and substance abuse.
• Completes progress notes and other documents related to client’s Individual Service Plan (ISP).
• Maintains confidentiality of HIPAA and other confidential and sensitive information.
• Maintains the highest level of integrity and professionalism in all aspects of job performance.
• Keeps abreast of current trends and “best practices” in the field. Attends and participates in required trainings on topics relevant to the job and to behavioral healthcare.
• Performs job responsibilities and maintains all records in accordance with BHP’s policy, procedure and protocol, and as appropriate to the job, all regulatory authorities’ accreditation/licensure/certification standards, and all applicable laws and regulations.
• Works assigned schedule, exhibits regular and punctual attendance and works outside of normal schedule as required.

• Performs other duties as assigned.

• Meets or exceeds client service goals established for the position.
• Completes all required documentation on time, and in accordance with agency requirements.
• Develops or maintains client Individual Service Plan (ISP) in accordance with agency requirements.
• 100% of progress notes are completed and submitted on a weekly basis.
• 100% cases are closed if not seen within 90 days.

None

Computer, telephone, cell phone, copier, fax, and other general office equipment; personal vehicle.

Clients, staff, board members, funders, vendors, volunteers, community professionals, general public, consultants, family members and other internal and external job contacts.

Client records, drug test results, financial information and other confidential or sensitive information.

Good office working conditions when working in the office. When working in other BHP facilities, the employee is exposed to conditions within those facilities. May be exposed to hostile or dangerous clients and other hostile or dangerous job contacts. May be exposed to contagious diseases.…