Senior Courier Clerk

Overview

Rutgers University seeks a Senior Courier Clerk to pick up, deliver, and process interoffice and external mail, parcels, and packages. The role includes liaison duties with university departments, vehicle-based transport, postage cost calculation, and related clerical responsibilities.

• Pick up and deliver mail to various United States Post Offices.
• Serve as liaison between university departments and Mail Services.
• Accept and sign for accountable mail (Certified, Express, Insured) from the USPS.
• Use departmental equipment to complete daily job tasks and detect faulty operation of equipment.
• Sort mail, parcels, freight, and campus mail and deliver parcels from vendors to assigned routes.
• Separate third‑party vendor parcels addressed to students and staff.
• Resolve mail‑related problems when possible and make early morning and late evening pickups as required.
• Operate postage machines and assist in processing outbound mail.
• Adhere to Rutgers compliance standards, federal, state, and Rutgers regulations, and change management policies.

• High school or vocational school education and a minimum of two (2) years of customer service experience.
• Valid New Jersey driver’s license with at least two years of driving experience.
• Ability to drive Rutgers vehicles and completion of the Rutgers Defensive Driving Course.
• Strong communication and client‑service skills.
• Proficiency in using department equipment such as PCs, printers, scanners, postage machines.
• Ability to work staggered hours and lift and move up to seventy (70) pounds.

• Medical, prescription drug, and dental coverage.
• Paid vacation, holidays, and various leave programs.
• Competitive retirement benefits with defined contribution plans.
• Employee and dependent educational benefits.

Rutgers University is an equal access/equal opportunity institution. All qualified applicants are encouraged to apply. This statement complies with applicable EEO and affirmative action requirements.