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Airline Customer Service Supervisor International Airline ; EWR
Job in
Newark, Essex County, New Jersey, 07101, USA
Listed on 2026-01-20
Listing for:
Hallmark Aviation Services
Full Time
position Listed on 2026-01-20
Job specializations:
-
Transportation
Airport Staff & Aviation Operations
Job Description & How to Apply Below
Hallmark Aviation is seeking a professional Airline Supervisor for a Prestigious airline. The Airline Supervisor assists the Airline Account Manager with the airline operational and administrative processes while coordinating with the airline client/station manager to meet high quality standards.
DEPARTMENT:
Newark, NJ (EWR)
Required Skills
REQUIREMENTS AND SKILLS NEEDED:
* Excellent LEADERSHIP abilities
* Excellent ORGANIZATIONAL skills
* Excellent focus on Customer and Client satisfaction
* Excellent Critical Thinking Ability and Analytical Skills
* Minimum 18 Months Airline operational Experience preferred
* Minimum of Very Good rating on most recent evaluation
* Able to work under pressure of meeting extreme deadlines
* Able to communicate effectively, both verbally and in writing
* Able to solve daily problems and make quick decisions within the operation
(DBC, delays, cancellations, etc.)
* Thorough knowledge of Airport Operations
(arrivals, departures, ticket counter)
* Good Knowledge of Airline Reservations
* Must be flexible and able to promote positive attitudes from subordinates
* Computer Software (Word & Excel), typing, and ticketing experience
* Occasional lifting of up to 70 lbs.
Basic Requirements
* At least 18yrs old, with a High School Diploma or G.E.D.
* English proficient, other languages may be required
* Basic Math
Skills:
Adding, Subtracting, Division, and Multiplying
* Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs
* Reading & comprehension of reference materials, instructions, policies & procedures
CONDITIONS OF EMPLOYMENT WILL BE DISCUSSED DURING THE INTERVIEW PROCESS
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