Social Services Case Worker

Join to apply for the Social Services Case Worker role at The Salvation Army USA Eastern Territory
.

Location:

Jersey City, NJ.

Pay range: $20.00/hr - $22.50/hr.

• Perform intakes, interviews, and assessments of clients’ needs and perform follow-up case management with households for other supportive programs beyond emergency assistance.
• Identify and interact with case management clients; provide comprehensive case management, including assessment of client needs, developing a plan of action utilizing a strengths‑based approach, and identifying internal and external programs that support their pathway to self‑sufficiency.
• Screen and process emergency assistance (rental, utility, etc.) as funds are available and within contract guidelines.
• Complete home visits as needed for various program requirements.
• Coordinate services with partner agencies to ensure a holistic approach for all clients.
• Establish and strengthen community collaborations with outside agencies, serving as a client advocate and enhancing collaborative relationships to maximize client decision‑making.
• Support the Pathway of Hope Initiative by referring eligible families with children under 18 living in generational/chronic poverty to POH Case Managers within NAS.
• Ensure the accuracy and timely submission of records and reports in applicable databases for all community programs and funding sources as requested by NAS Leadership.
• Maintain accurate, confidential, and updated case records per The Salvation Army’s record‑keeping policies and procedures.
• Arrange workshops, lectures, and training for clients, families, employees and community groups as needed.
• Represent the Salvation Army at community meetings as assigned, providing feedback and information helpful to the operation and service delivery of the Corps.
• Assist with special events planning, seasonal assistance, and implementation (e.g., Angel Tree Program, Summer Camp).
• Attend and participate in regular staff meetings/training and individual supervision meetings as required.
• Uphold the standards and principles of The Salvation Army’s mission and ministry.
• Other duties as assigned within the scope of this position.

• Bachelor’s Degree in Social Work, Psychology, Counseling, or Human Services related field (preferred).
• Bilingual in English and Spanish desired, but not required.
• Organizational skills.
• Knowledge of county and community resources.
• Strong interpersonal skills and teamwork ability.
• Excellent written and verbal communication skills; ability to establish rapport.
• Ability to maintain confidentiality of client interactions.
• Awareness and sensitivity to cultural and socioeconomic characteristics of served populations.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• New Jersey driver’s license with clean driving record.
• Understanding and appreciation of The Salvation Army’s mission.

Entry level

Full‑time

Other

Non‑profit Organizations