Director of Sales Operations and Enablement

Director of Sales Operations and Enablement

Local Infusion is a venture‑backed healthcare company shaping the way care is delivered to patients with chronic autoimmune disease on specialty infusion medications. We operate across multiple states and pride ourselves on patient‑centred technology and clinical integration. This role is remote, with a preference for candidates based on the East Coast or Ohio.

$140,000 – $170,000 per year.

We are seeking an experienced Director of Sales Enablement to function as a cross‑functional leader responsible for building the systems, tools, data, and processes that power our business development engine. This position serves as a strategic partner to field leadership, wearing many hats to ensure teams are well‑trained, properly enabled, and fully activated to drive referral growth. The role owns reporting/analytics, sales enablement, sales operations, onboarding, and market activation, and sits on the Growth Leadership Team alongside Regional VPs, working closely with Operations, Marketing, and Executive Leadership.

• Data, Analytics & Reporting – build and maintain dashboards, KPIs, and automated reporting; monitor center and market performance, highlighting trends and risks; respond to ad‑hoc data and analysis requests from leadership.
• Sales Enablement & Playbooks – build and maintain sales playbooks, outreach frameworks, objection‑handling guides, competitive intelligence, FAQs, and best‑practice libraries; translate market insights, product updates, and strategy into clear, actionable guidance for the field.
• Sales Operations & CRM Ownership – serve as the Hub Spot (CRM) owner and subject‑matter expert; maintain and improve CRM hygiene, activity logging, and reporting standards.
• Market Research & Target List Strategy – own market research and target list development using tools such as Med Scout; ensure comprehensive provider coverage by geography and specialty.
• New Market & Center Activation – lead sales activation for new center openings; deliver market research, target lists, and draft market plans to field teams; create and present GTM activation plans and ensure a clean handoff and knowledge transfer to Business Development Executives.
• Onboarding, Training & Development – own the virtual onboarding experience for new BD hires; build and maintain sales training programs, tools, and materials; deliver training through live sessions, workshops, and on‑demand content.
• Strategic Projects & Cross‑Functional Execution – identify bottlenecks and workflow gaps across the growth engine; lead special projects, pilot new tactics, and support rollout of new outreach channels; partner closely with Operations to improve referral‑to‑treatment conversion and execution.

• Bachelor’s degree in a related field.
• 5+ years of experience in healthcare growth, sales operations, and enablement.
• Expert‑level analytical skills/mindset with hands‑on dashboarding and CRM experience.
• Proven experience supporting or leading multi‑market sales teams.
• Demonstrated experience delivering training and creating enablement tools such as playbooks, guides, and sales resources.
• Exceptional organizational and communication skills.
• Comfortable operating at both strategic and tactical levels.
• Competitive spirit with a customer‑focused attitude.
• Bonus points for prior success as a field sales or referral sales professional.
• Double bonus points for experience with Hub Spot, Google Products, Med Scout, and/or Sigma.
• Travel up to 20% of the time, including overnight travel occasionally.
• Located near Local Infusion’s service areas (Eastern or Central time zones).

• Base Salary: $140,000 – $170,000 per year.
• Potential for performance bonuses.
• Member of the Growth Leadership Team.

Local Infusion is a respectful, upbeat, and remote‑first team united by our mission of delivering high‑quality specialty infusion care. We value balance, personal growth, and inclusive culture. Benefits include:

• Medical, dental, and vision insurance through our employer plan.
• Short and long‑term disability coverage, life insurance.
• 401(k) with company match.
• 15 days PTO and encouragement to take time off.
• Competitive paid parental leave and flexible return‑to‑work policy.
• Professional development opportunities across the company.

We do not discriminate. Local Infusion is an Equal Employment Opportunity (EEO) Employer, and we believe a diverse and inclusive team strengthens our mission.

Director

Full‑time

Sales and Business Development

Hospitals and Health Care