Quality Control Supervisor

About the job Quality Control Supervisor

Job Overview

We are seeking a dedicated and detail-oriented Warehouse Quality Control Supervisor to join our team.

A Quality Supervisor in a warehouse is responsible for overseeing product quality, compliance with standards, and ensuring warehouse processes meet customer and regulatory requirements. The role bridges operations, inventory, and quality assurance
.

Key Responsibilities

• Quality Control & Assurance:
  Inspect inbound and outbound shipments for accuracy, damage, and compliance with company/customer standards.
• Enforce proper handling, labeling, and packaging practices.
• Lead audits (internal and external).
• Team Supervision:
  Train and oversee QC (quality control) staff or warehouse associates performing inspections.
• Assign daily tasks, monitor performance, and provide coaching.
• Ensure safety and compliance protocols are followed.
• Process & Compliance:
  Maintain SOPs (Standard Operating Procedures) for warehouse quality practices.
• Ensure compliance with ISO, FDA, GMP, or customer-specific standards.
• Investigate non-conformances, document issues, and recommend corrective actions.
• Reporting & Metrics:
  Track KPIs such as defect rates, audit scores, and returns.
• Prepare reports for warehouse/operations management.
• Recommend process improvements to reduce errors and increase efficiency.

Skills & Qualifications

• Experience in warehouse, distribution, or manufacturing quality control
  .
• Knowledge of WMS systems and inventory processes.
• Strong attention to detail and organizational skills.
• Leadership and training abilities.
• Familiarity with Lean/Six Sigma or other continuous improvement methods is a plus.

Typical Requirements

• High school diploma; bachelor's degree often preferred (supply chain, logistics, QA, or related).
• 25+ years in warehouse/QA environment.
• Supervisory or lead experience.