Operations Manager

We are seeking a highly organized and proactive Operations Manager to oversee day‑to‑day business functions and ensure efficient operational performance across departments. The ideal candidate will have a strong background in process improvement, team leadership, and logistics, with the ability to support both strategic planning and hands‑on execution.

• Manage and streamline daily operations across multiple departments.
• Supervise and mentor staff, ensuring productivity and alignment with company goals.
• Develop and implement policies and procedures to improve efficiency.
• Oversee budgeting, forecasting, and financial reporting related to operations.
• Coordinate with HR, Finance, and other internal teams to support organizational needs.
• Monitor supply chain, inventory, and vendor relationships.
• Ensure compliance with local, state, and federal regulations.
• Identify opportunities for operational improvements and implement scalable solutions.
• Prepare reports and updates for executive leadership.
• Lead and support special projects as needed.

• Bachelor’s degree in Business Administration, Operations Management, or a related field (Master’s preferred).
• Minimum of 3–5 years of experience in operations management or similar leadership role.
• Strong analytical, organizational, and problem‑solving skills.
• Proficient in Microsoft Office Suite and operations/project management tools (e.g., Asana, Trello, or ERP systems).
• Excellent communication and interpersonal skills.
• Experience in managing budgets and cross‑functional teams.
• Ability to thrive in a fast‑paced and evolving environment.

Compensation: $17.00 per hour

Priority Cares Home Services is a New York‑based agency dedicated to providing compassionate care to communities across Queens, Brooklyn, Bronx, Westchester, and Staten Island. We offer coordination services for various Medicaid waiver programs, including NHTD, TBI, and PCA. Our experienced team ensures that clients receive top‑quality care from their designated caregivers, with ongoing support and information available as needed. We prioritize the comfort and well‑being of both clients and caregivers, ensuring that aid/caregivers are paid on time and without hassle.

We are dedicated to delivering compassionate and reliable home care services that empower individuals to live with dignity and independence. Through CDPAP, NHTD and TBI services, we ensure our clients receive personalized care that promotes well‑being and enhances quality of life.

To lead the home care industry in providing comprehensive, person‑centered services that enable individuals to thrive in their own homes while fostering greater community support and involvement.

• Compassion
  :
  We put the well‑being of our clients first, ensuring their comfort and care are at the heart of everything we do.
• Independence
  :
  We support individuals in maintaining control over their lives and decisions through personalized care.
• Respect
  :
  Every individual is treated with dignity, ensuring that their needs and preferences are prioritized.
• Integrity
  :
  We uphold the highest ethical standards in care provision, ensuring transparency and accountability.
• Inclusivity
  :
  We are committed to serving diverse populations and making our services accessible to all.