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IT Project Manager

Head of Service Excellence, NA — SaaS Transformation

Job in Newark, Essex County, New Jersey, 07175, USA
Listing for: Agfa HealthCare Corporation
Full Time position
Listed on 2025-12-17
Job specializations:
  • Management
    IT Project Manager
Job Description & How to Apply Below
A healthcare IT solutions provider is seeking a Service Excellence Director for North America to lead service operations. This role requires a leader with over 10 years of experience in service excellence, focusing on implementing cloud and SaaS strategies. Responsibilities include enhancing service delivery, overseeing key performance indicators, and driving financial performance. The ideal candidate should possess strong leadership, strategic planning, and financial acumen, with a commitment to improving customer satisfaction and operations efficiency.
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