IT Program Manager

Overview

Position: IT Program Manager

Location: Remote (Can sit anywhere in the US)

Duration: 12 months

• Proactively support the API CoE lead with planning, tracking, communication, governance, and day-to-day program management tasks, ensuring initiatives remain on track and aligned with organizational goals.
• Help drive cross-functional coordination for the API Transformation initiative, partnering with engineering, architecture, governance, product, security, and business teams to align on deliverables, timelines, dependencies, and success criteria.
• Streamline operational workflows, identifying process gaps, inefficiencies, and friction points, and implementing improvements to make the API CoE s business-as-usual operations more scalable and efficient.
• Facilitate task coordination across multiple teams, ensuring clear ownership, tracking progress, removing blockers, and escalating risks proactively to enable predictable program delivery.
• Lead capacity planning activities by assessing team bandwidth, forecasting needs, identifying resourcing gaps, and ensuring commitments are realistic and achievable.
• Provide clear, consistent updates to stakeholders, surfacing risks, and ensuring all groups remain aligned.
• Monitor milestones, KPIs, and deliverables, ensuring commitments are met and outcomes are measurable, transparent, and communicated effectively.
• Ensure program documentation is current, including roadmaps, status updates, risks and issues logs, capacity plans, decision records, and cross-team agreements.