Scrum Master

Role:
Scrum Master

Location:
Newark, NJ - Hybrid (3 days onsite per week)

Duration: 6+ months (Contract to Perm Hire)

Client's Marketing Technology Group is seeking an experienced Scrum Master with the right mix of skills and passion for managing the dynamics of a fast‑paced environment. Will collaborate with Product Owners, Tech Leads, and Architecture teams to successfully deliver complex cross‑functional projects.

• Guide teams and stakeholders on implementing Agile/Scrum practices and values to deliver customer value.
• Coach teams on maximizing the benefits of self‑organization and autonomy.
• Help teams navigate and fill intentional gaps in Agile/Scrum frameworks.
• Assess team Scrum maturity and provide coaching to achieve higher maturity levels at a sustainable pace.
• Identify and remove impediments, or guide teams to resolve blockers by connecting with appropriate stakeholders.
• Foster a trusting, safe environment that encourages open problem‑solving without blame or judgment.
• Facilitate work completion through collaboration rather than task assignment or directive management.
• Lead facilitation of discussions, decision‑making processes, and conflict resolution.
• Improve internal and external communication, transparency, and information sharing.
• Support and coach Product Owners on backlog grooming and maintenance.
• Apply servant leadership principles and lead by example.
• Drive software development activities to meet project schedules and timelines.
• Provide regular status reporting to leadership, proactively identifying risks to budget and timeline.

• 10+ years of professional experience, including 5+ years in Scrum Master role.
• Proven experience managing mission‑critical applications in agile environments.
• Strong verbal and written communication skills.
• Demonstrated ability to collaborate effectively with engineers, cross‑functional teams, and business partners.
• Deep understanding of servant leadership, facilitation, situational awareness, conflict resolution, continuous improvement, empowerment, and transparency.
• Knowledge of Scrum patterns and techniques including Burndown charts, Retrospective formats, and defect management.
• Expert‑level proficiency in JIRA.
• Familiarity with additional Agile frameworks: XP, Kanban, Crystal, FDD, JIRA Align.
• Experience with Agile engineering practices:
  User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pair Programming, Automated Testing, Agile Games.
• Working knowledge of technologies used by development teams.
• 3+ years managing projects in Marketing Technologies utilizing Content Management Systems and Marketing Automation Platforms

• Scrum Master Certification (CSM, PSM, or equivalent)
• Experience with Agile SAFe methodology and scaled agile execution
• Bachelor's degree in Computer Science, Engineering, or related field