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English Customer Service Customer Service Rep

Front Desk Concierge & Guest Experience

Job in Newark, Essex County, New Jersey, 07175, USA
Listing for: Sonesta Hotels International Corporation
Full Time position
Listed on 2026-01-27
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    English Customer Service, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading hospitality company in Newark is seeking a Guest Services Agent to ensure excellent service and satisfaction for guests. The role involves managing front desk operations, processing transactions, and promoting teamwork. Candidates should have a high school diploma, with one year of relevant experience preferred. The position offers benefits such as medical insurance, a 401(k) plan, and hotel discounts.

Strong communication skills and the ability to work flexible hours are essential.
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